Authorized Solutions Partner of
Sun Microsystems and VMware

szukaj

service

Infrastructure maintenance and support

For clients whose priority is the uninterrupted operation of their network and hardware infrastructures and IT systems.

Maintaining efficiently-operating network and hardware infrastructures and IT systems is crucial for ensuring the high effectiveness of your business.

This is why Vector On-line offers assistance in maintaining the continuous operation of your IT systems and infrastructure always when you need it.

Our network/hardware infrastructure and IT system maintenance services are performed in such a way as to minimize the problem solving time. Clients are able to communicate directly with our support staff, who respond as promptly as possible (according to the response times specified in the agreement).

Whether you’re looking for a service provider just to support your IT infrastructure or one that will also provide comprehensive maintenance of your IT system, data archiving, or backup copying, we offer:

• assistance from experienced engineers
• close cooperation with manufacturers, which reduces the time needed to supply the required hardware resources
• flexibility that enables us to tailor our services to meet your unique needs.

We provide support services based on the standards set forth for the International Quality Certificate according to ISO 9001:2000, and we also adjust our service standard in line with the requirements of the information technology manufacturers.

To ensure the uninterrupted operation of your IT infrastructures and systems, we offer the following services:

• network and hardware infrastructure support: supply, maintenance, support, periodic reviews
• software support: failure prevention, fast-track problem solving at client’s site or online, periodic IT system audits
• data archiving and storage: using our own databases and website space, provision of computing power, locations and infrastructure for the client’s devices
• Internet access-related support and backup copying
• dedicated services - attuned to the specific nature of the client’s operations and requirements.

To receive more information about our infrastructure maintenance and support services, send us a message.